Orders + Shipments
Of course! We try our best to list every product online, but if you are unable to locate it, shoot us an email at firstname.lastname@example.org with your name and contact information. Customer service emails are answered Monday through Friday from 10:00am to 5:00pm.
Upon order completion, you will receive a confirmation email from us that includes your order number and details about how to contact us if you have any questions! You will receive another confirmation with a tracking number once your order has shipped.
All She Wrote carefully prepares and packs each order from our shop in Chicago. Orders ship Monday through Friday and are fulfilled within 2–3 business days after the order is placed. For personalized items and holiday orders, please allow up to a week for processing.
Currently, we charge a flat rate of $12 for UPS ground shipping. We offer free shipping on all orders over $50. We pride ourselves on not making a profit on shipping, however shipping is expensive, especially for small brick and mortars like us. We thank you for shopping small and for your understanding of costs!
At this time, we are only able to ship to the contiguous United States.
Absolutely! Select “pick up in store” during check out, and we’ll send you an email confirmation when your order is ready. Swing by the next time you’re in the neighborhood!
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards as well as Paypal. Due to Covid-19 we are no longer accepting cash.
Federal law requires us to charge sales tax in the state of Illinois.
Yes, all credit card information is encrypted during transmission and storage to ensure your data is secure. All She Wrote will not sell or share your information to a third party.
We want you to be absolutely delighted with your order! If for any reason you are not, All She Wrote accepts returns within 30 days of purchase given the order is unused, undamaged, and in its original packaging. Please send your order and your packing slip to the below address. Once we receive the product at the shop, we will notify you via email and issue a refund on your card, though shipping costs are non-refundable. Any personalized, seasonal, or discounted items are final sale.All She Wrote